If you received an email about a CK-12 account that you did not create, it's usually the result of someone accidentally entering your email address during registration or a teacher inviting the wrong email address to join a class. In most cases, your personal information has not been accessed.
Please contact CK-12 Support for assistance on deactivating this account.
Please include:
- The email address that received the message.
- A screenshot or copy of the email (if possible).
- A brief description explaining that you did not create the account.